Frequently Asked Questions

Many of our customers have specific questions about our professional maid services. Here are just a few of the frequently asked questions we hear at Final Touch Housekeeping.

General Questions

Simply give us a call and we will schedule a time to come and give you a personalized quote around you and your home's needs.

Yes, it is important to come evaluate the home. This alows us to give a far and honest estimate keeping full transparency.

Yes, we provide all of the cleaning materials & equipment necessary to service your home or office complete. We also will use any cleaning you products you prefer, these products must be provided by the client.

Please get in touch with us right away and we'll make arrangements to rectify the situation. We have a satisfaction guarantee that we stand by.

Scheduling Questions

We don't guarantee same-day bookings. But, depending on the day, we can often meet this requirement.

It's completely up to you. If you're not going to be home, we will need access to the home.

Yes, most of the time. However, we allow a one-hour window due to traffic and weather circumstances. In scenarios where your cleaner will be late, you will be contacted to let you know the ETA.

You are not charged until after the cleaning has been completed.

No, as long as you cancel within 24 hours of your scheduled cleaning.

Cleaning Questions

Here's a listing of what gets cleaned in every room of your house during a standard cleaning. You can also request extra items at anytime.

We offer a range of services from weekly/bi-weekly cleaning to one-time cleaning to move-in and move-out cleaning. You can see the different services by visiting the services page.

We usually send crews of two. We send more as needed.

Absolutely. The cleaners go through a screening process that includes a police background check, reference checks and in-person interviews. We also require significant experience in residential house cleaning to work with us.